Privacy policy

Last Updated: October 29, 2024

Novessaro respects the privacy of customers and visitors to https://Novessaro.shop. This Privacy Policy describes the categories of personal information that may be collected through our online fashion store, how that information is used, when it may be shared, and how customers can contact us regarding privacy. Our actual handling of personal data also depends on the services and settings enabled in our Shopify store.

Information We Collect

When customers browse our website, contact support, create an account if that option is available, or complete a purchase, we may collect the following categories of information: name; email address; telephone number when provided; billing and shipping addresses; order numbers; purchased items, selected sizes and colors; payment transaction details; delivery and return history; messages sent to customer support; and any information voluntarily provided in a review or inquiry.

We may also receive technical information such as IP address, device type, browser details, approximate location derived from technical data, pages visited, referring website, cookie identifiers, and information about interactions with our store. We aim to collect only information relevant to operating, securing, and improving the store and meeting legal requirements.

How We Use Personal Information

Information may be used to accept and fulfill orders; verify purchases; process payments; provide shipment updates; arrange delivery; answer size, product, and order questions; handle returns, exchanges, refunds, and cancellations; prevent fraud; maintain website security; improve store functionality; analyze aggregate shopping trends; keep records required for tax or accounting; and comply with lawful requests.

With appropriate permission or where otherwise allowed by law, we may also use contact information for marketing messages about new collections, product updates, or special offers. Customers can opt out of promotional email using the unsubscribe option in a message or by contacting us. Transactional messages related to an order may still be sent when necessary.

Payment Information

Payments are processed through the secure payment options made available at checkout. Relevant payment providers may process the information necessary to authorize and complete a transaction. Novessaro does not request complete payment card credentials by ordinary email. Customers should use the checkout's authorized payment methods and should not send sensitive card information in support messages.

Sharing Personal Information

We may share information with service providers only as reasonably needed to operate our business. Depending on the features enabled, these providers can include Shopify and related commerce services, payment processors, shipping and delivery partners, fraud-prevention services, website hosting and security providers, analytics services, and customer-support tools. Providers are responsible for handling information under their applicable contractual and legal obligations. We may also disclose information when required by law, to protect rights and safety, or as part of a legitimate business transaction subject to applicable requirements.

Cookies and Tracking Technologies

Our online store may use cookies and similar technologies to remember shopping-cart contents, maintain session security, support checkout, understand website performance, and—if enabled—measure or personalize marketing. Some cookies are essential to the operation of the store, while others may be optional depending on local law and website settings. Customers can manage some preferences through browser controls or any consent and privacy controls shown on the site. Disabling certain technologies may affect store features.

Data Retention

We retain personal information for as long as reasonably necessary for order fulfillment, customer service, account administration, compliance, recordkeeping, dispute resolution, fraud prevention, and other legitimate purposes. Retention periods depend on the type of information and applicable law. When information is no longer required, we seek to delete it, anonymize it, or otherwise handle it appropriately under our available systems and obligations.

Information Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, or loss. No online system can be guaranteed completely secure. Customers should protect account credentials and notify us if they suspect unauthorized activity related to an account or order.

Customer Privacy Rights

Depending on where a customer resides and which laws apply, the customer may have rights to request access to personal information, correct inaccuracies, request deletion, obtain certain copies of data, object to or limit particular processing activities, or opt out of certain advertising or data-sharing practices. Some requests may be subject to legal exceptions or identity verification. We will respond as required by applicable law.

Third-Party Websites and Services

Our site may contain links to external websites, payment services, or social media platforms. Their privacy practices may differ from ours. Customers should read the privacy statements of those third parties before supplying personal information directly to them.

Children's Privacy

Novessaro is a general fashion retail store and is not intentionally directed toward children who are below the age at which they may independently consent to relevant online data processing. If you believe that personal information was improperly submitted by a child, contact us so we can review the situation and take appropriate action.

Policy Changes

We may update this Privacy Policy when our practices, store features, service providers, or legal responsibilities change. The revised version will be posted with an updated date. Material changes will be communicated when applicable law requires notice.

Contact Information

For privacy questions or requests, contact contact@Novessaro.shop.
Novessaro, 3576 S Taradale Ave, Boise, ID 83709, United States
Website: https://Novessaro.shop